FAQ - Frequently Asked Questions
Welcome to the FAQ page, where we answer all your questions about Blueprint Studios' event rentals! Planning an event can be stressful, but we're here to help make the process easier. In this section, we've compiled a list of frequently asked questions to help you understand our rental services better. So whether you're wondering about pricing, cancellation policies, or our eco-friendly options, we've got you covered.
What types of event rentals do you offer?
We have a 300K+ inventory that offers various event rentals, including furniture, lighting, decor, audiovisual equipment, staging, and more. You can browse our selection on our website or contact us for more information.
What areas do you serve for event rentals?
With a presence in San Francisco, Las Vegas, and Napa, we offer event rentals nationwide based on availability and prices. In addition, we have seven warehouses, more than 700 sq ft full of design and luxury specialty rentals, and partnerships in major cities across the United States to provide rentals for events anywhere in the country.
How far in advance should I reserve event rentals?
We recommend reserving event rentals as early as possible to ensure availability. In addition, we suggest booking rentals at least six (6) months in advance for more significant events. However, we understand that plans can change, and we will do our best to accommodate last-minute rental requests whenever possible
Can I make changes to my rental order after it has been placed?
Don't hesitate to contact us as soon as possible if you need to make any changes.
Requests, additions or changes to a confirmed Reservation Contract made within three (3) business days of shipping/delivery/installation will be considered a rush/change order and will be subject to additional labor fees and are subject to accommodation.
Changes or additions during on-site program installation will require the signature of the client and/or authorized client's representative making the request.
Rental charges and appropriate additional labor/trucking fees will be added to the final post-event billing contract.
We estimate and schedule delivery, installation and removal labor costs in accordance with the timing outlined in your Reservation Contract. Actual labor cost (estimates and actuals) are subject to change based on excessive delays or changes (by client or delivery venue) to the contracted timing, changes in staffing, changes in event attendance or the existence of labor contracts governing labor conditions and wages.
We will make every possible effort to meet the program delivery and removal times within a thirty (30) minute grace period window to allow for unforeseen circumstances/delays such as excessive traffic, demonstrations, road construction or accessibility to the venue dock.
If you need to cancel your order, review the CANCELLATION policy that you will find under the TERMS AND CONDITIONS
A. Orders cancelled less than 21 days prior to installation time will be subject to a 50% cancellation fee.
B. Orders cancelled less than 14 days prior to installation time will be subject to a 75% cancellation/fee.
C. Orders cancelled less than 72 hours prior to installation time will be subject to a 100% cancellation/restocking fee.
Do you offer delivery and setup of event rentals?
Yes, we offer delivery, setup, and pickup of event rentals. Our sales and field operations team will coordinate with you to ensure everything is set up correctly and on time.
What is the rental period for event rentals?
Our standard rental period is 24 hours, but we can accommodate longer rental periods if needed. We also offer extended rentals for multi-day events requiring more setup and teardown time.
How do I request a quote for event rentals?
You can request a quote for event rentals on our website by completing our online form. Alternatively, you can call or email us, and we will happily provide you with a quote.
Can you provide custom event rentals?
Yes, we can provide custom event rentals to meet your specific needs. Our team of designers and craftsmen can create custom furniture, decor, and lighting to bring your vision to life. Please get in touch with us for more information about our custom rental services.
Do you offer event design services in addition to rentals?
Yes, we are a full-service event design and production company, so we offer event design services in addition to rentals. Our experienced designers can work with you to create a unique and memorable event that meets your specific needs and budget.
How much do event rentals cost?
The cost of event rentals depends on various factors, including the type and quantity of rentals, the location of the event, and the rental period. Therefore, we offer competitive pricing and can provide a detailed quote based on your needs.
Do you offer discounts for large events or multiple rentals?
Yes, we offer discounts for larger events and multiple rentals. Please get in touch with us for more information about our pricing and discounts.
How do I pay for event rentals?
We accept payment by credit card, check, or wire transfer. A deposit is required to reserve event rentals; the remaining balance is due before the event.
What is your cancellation policy for event rentals?
Our cancellation policy varies depending on the type and quantity of rentals and the timing of the cancellation. Please refer to our terms and conditions for more information, or contact us if you have any questions about our cancellation policy.
Do you offer setup and teardown services for events?
Yes, we offer setup and teardown services for events, delivery, and pickup. Our team will work with you to ensure everything is set up and taken down correctly and on time.
How can I get in touch with you if I have additional questions?
You can contact us by phone, email, or through our website's contact form. Our customer service team can answer any questions and help you plan your event.
What happens if there is damage to the rentals during my event?
You are responsible for any damage to the rentals during your event. We require a credit card on file to cover any damages, and we will charge your card for any necessary repairs or replacements.
Can I view the rentals in person before making a reservation?
Yes, we offer showroom appointments where you can view our rental inventory in person. Please get in touch with us to schedule a showroom appointment.
How do I return event rentals after my event?
Our team will coordinate with you to pick up the rentals after your event. Please ensure all rentals are clean and ready for pickup at the agreed-upon time and location.
Do you offer any eco-friendly event rentals?
Yes, we offer a selection of eco-friendly event rentals made from sustainable materials. Please get in touch with us for more information about our eco-friendly rental options.
Can you help me plan my entire event, including rentals and design?
Yes, we offer full-service event planning, design, and production services to help you create a cohesive and memorable event. Please get in touch with us for more information about our event planning services.
Do you offer custom branding and graphics for event rentals?
We have six integrated studios to provide a full-service design and execution approach to our clients, and custom branding and graphics for event rentals, including custom printing on furniture, signage, and decor are part of the services we provide. Please get in touch with us for more information about our custom branding and event services.
If you are still waiting to see your question here, contact our team for assistance: firstname.lastname@example.org. Let's get started!